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27 March 2015 | PHP 00.00 | Valid until 5pm AEST

Privacy Policy

MFF Remit Australia are committed to protecting our customers' privacy and security. This Privacy Statement explains what personal information we collect about you, with whom we share it, and how you can direct us not to share certain information with certain parties.

We may amend this policy at any time, and shall notify you by posting a revised version on our website. Should we make a material change to the manner in which we collect, use or store your personal information, we shall provide prior notice on our site.

Information we collect

We may collect the following information about you:

Information that you provide us in the course of using our services, such as your name, address, e-mail address, and telephone number and occupation. We may also collect certain sensitive information from you including date of birth and identification details.

  • To facilitate our service, we request certain third party personal information from you such as your beneficiary's full name, physical address, and phone number. We may also collect from you the beneficiary's sensitive financial information including their bank account details.
  • Information about your usage of our service, including your transaction history, and how and to whom you use the Service to send or receive money;
  • Information that we lawfully obtain from third parties, such as identity verification services, electronic database service, and credit reporting agencies.

Why we collect information

We collect information for the following purposes:

  • To process your transactions
  • To verify your identity
  • To collect payment for your use of our service
  • To comply with applicable laws and regulations, such as those relating to "know-your-customer", and anti-money laundering requirements
  • To detect and prevent fraud and other illegal uses of our service
  • To send you marketing notices, service updates, and promotional offers
  • We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  • How we share information with others

    We do not sell or rent the information we collect to third parties for their promotional purposes unless we receive your permission to do so. However, we may share information about you with:

    • Third-party service providers under contract with MFF Remit Australia that help us with our business operations, such as transaction processing, financial institutions, courier companies, fraud prevention, and marketing.
    • Law enforcement, government officials or other third parties, but only in connection with a formal request, subpoena, court order, or similar legal procedure or when we believe that disclosure is necessary to comply with the law, prevent physical harm or report suspected illegal activity, or to investigate violations of our User Agreement.

    Access to Information

    You can access, modify or update your personal information by contacting us.

    Security

    Our customer information is only made available, with limited access, to our employees who need to know the information in order to fulfill their responsibilities. We maintain policies and procedures, and use the best available technology such as, among others, authentication, encryption and virus protection, to protect our records from unauthorized access, alterations, or distortion.

    Choices you can make about our use of your information

    If, after giving us your permission to share your personal information with third parties with whom we market our jointly offered products, you later decide that you no longer want us to share such information, you may contact us by email at info@manilafreight.com.au.

    Contact

    You can contact us with any questions or concerns at 11 Bremen Crt. Keilor Downs Victoria Australia or by emailing us at info@manilafreight.com.au.